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Emergency Resources

EMERGENCY RESPONSE GUIDE

Stay calm, follow the steps, and contact us if you need immediate assistance.

In the Case of a Flood, Water Damage or Burst Pipe:

  1. Turn off your water – If the flood is caused by an internal plumbing issue, locate and turn off the main water valve.

  2. Avoid electrical areas – Do not touch electrical outlets or appliances if standing in water.

  3. Move valuables to higher ground – If it’s safe, move furniture and important belongings to prevent water damage.

  4. Document the damage – Take photos and videos of the affected areas.

  5. Call North Idaho Flood and Fire – Reach out to our team at 208-263-1058 for professional water extraction and restoration services.

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In the Case of a Mold Issue:

  1. Identify the source – Find and stop the moisture source causing the mold.

  2. Avoid disturbing the mold – Do not try to clean or remove mold without proper protection.

  3. Call North Idaho Flood and Fire – We specialize in mold remediation and are certified to assess and safely remove mold. Contact us at 208-263-1058.
     

In the Case of a Fire Damage:

  1. Evacuate immediately – Leave your home or building as quickly and safely as possible.

  2. Exit the building.

  3. Use stairs, not elevators – Ensure you avoid elevators and use stairways to exit.

  4. Call 911 – Once you're in a safe location, contact emergency services.

  5. Do not re-enter the building – Wait for emergency personnel to declare it safe before going back inside.

  6. Contact North Idaho Flood and Fire – We can help with smoke and fire damage cleanup. Reach out at 208-263-1058.
     

In the Case of Smoke Damage:

  1. Ventilate the area – Open windows and doors to allow fresh air in.

  2. Do not clean soot yourself – Improper cleaning can make smoke damage worse.

  3. Document the damage – Take photos of affected areas for insurance claims.

  4. Contact North Idaho Flood and Fire – Our team is experienced in smoke damage restoration. Call us at 208-263-1058.
     

In the Case of a Storm:

  1. Stay indoors – During severe storms, stay inside and away from windows.

  2. Secure important documents – Place valuable items and documents in waterproof containers.

  3. Check for damage after the storm – Once it’s safe, inspect your home for damage.

  4. Contact North Idaho Flood and Fire – For any storm-related damage such as flooding or structural issues, reach out to us for immediate help at 208-263-1058.
     

For 24/7 emergency response, contact North Idaho Flood and Fire at 208-263-1058. We're here to help you restore your home and peace of mind.

24 Hour Emergency Services 208-263-1058

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